![]() Please do not submit the same issue more than once within 24 hours. Do everything you can to reduce the effort of the wonderful folks offering to help you.Īfter solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc. Live Chat ~Enter Discord~ Submission Guidelines If your problem is not worked out with above solution and information, please contact ASUS customer service center for further information.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. How to reset the system and keep my personal files How to reset the system and remove all of my personal files Please backup your personal files, then reset the PC to back to its original configuration. If the problem persists after all troubleshooting steps are completed. If the problem persists, please continue the next troubleshooting step. Here you can learn more about How to use restore point to restore the system. If the USB problem happens recently, and if you have ever created a restore point or there is an automatic system restore existed, try to restore the computer to a point before the problem began to resolve the problem. Repeat step 3 & step 4 to uninstall all the USB Host Controllers.Check the arrow next to ③, then right-click the ④ and select ⑤. Uninstall the driver of USB Host Controller.Reinstall USB Host Controller driver in Device Manager If problems persist, please continue to the next step. The driver will be automatically installed after the computer restarts. Repeat step 3 & step 4 to uninstall all the USB Root Hubs.Type and search in the Windows search bar ①, then click ②. (The left-side search illustration below is in Windows 11, and the right-side is Windows 10.).Disconnect all USB devices from the computer.Reinstall USB Root Hub driver in Device Manager If the problem persists after you have updated BIOS/Windows packages/drivers to the date, please continue to the next chapter for troubleshooting. How to update drivers via customer support in MyASUS (For desktop products, please refer to ASUS Motherboard EZ Flash 3 Introduction.)įor executing Windows update and drivers update, here you can learn more about: How to use EZ Flash to update the BIOS version How to update the BIOS version in Windows system Updating software usually helps the system stability and optimization, so we recommend you check and often update to the latest version on your PC. Here you can learn more about: Update and confirm BIOS / Windows packages / drivers with the latest version on your PC If the USB device is able to work normally, then the USB docking may be faulty or the power source of the docking (hub) is not enough. If you are using the USB device via a USB docking (USB hub), try connecting the USB device to the computer directly.We suggest you contact the device manufacturer. If the USB device is still not detected and not working well either, then the USB device may be faulty. If you have another computer available, try connecting the USB device to it.We suggest you visit ASUS customer service center for further tests. You may experience problems like USB device stops working or works intermittently etc. It may occur some USB performance problems. Check if there is any type of damage caused on the USB cable or the USB ports on the computer.Please make sure your computer has been followed the installation documentation from the USB device manufacturer. that the USB devices software and drivers should be installed before connecting the USB device to the computer. Some USB devices, such as printers and scanners etc.Use Restore Point to restore the system.Reinstall USB Host Controller driver in Device Manager.Reinstall USB Root Hub driver in Device Manager.Update and confirm BIOS / Windows packages / drivers with the latest version on your PC.Please refer to the following troubleshooting steps. If you experience USB (Universal Serial Bus) connection problems, such as hubs, flash drive, and printers etc. Troubleshooting - How to fix USB connection problems
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |